Walt Disney is credited with saying that customer satisfaction is a directly connected to employee satisfaction. We all know that dissatisfied employees can have an undesirable impact on our clients. In fact, a Gallup study reported that a startling 49% of workers are not engaged in their jobs. If you think your employees may have checked out, it´s time to take a look at these 4 myths about employee motivation.
- Money is always a good motivator: It´s no surprise these days that the desire for security often trumps everything. And it´s true that money can help people from becoming less motivated. Once that´s established, not every employee is motivated by the same thing.
- Your employees are motivated by the same things that motivate you: Go back to square one! Just because you hired them doesn´t make your employees a mirror image of you. Think about it: For some people, more challenging work or the chance to develop new skills that does the trick. For others, it´s the opportunity for advancement, greater responsibility or a different title.
- An in-place team doesn´t need training: The truth is, learning development is an ongoing process and a great way to show that your company is an employer of choice. An easy way to do this is to incorporate learning into your next quarterly meeting: designate one or two employees to help you prepare a case study or a discussion using one of your properties, for example.
- Recognition isn´t necessary: After all, people are lucky to have jobs, right? While that may be true, it´s also true that strategic recognition counts. And here´s the bonus: it´s cheap, mostly free and it´s easy!
For many of us, it´s almost budget and planning season. This is a great time to incorporate a strategic assessment of your business into your plan for next year. For 7 questions to ask to determine if your employees are connected, email me at: firstname.lastname@example.org and put “7 Questions” in the header.