Shannon's Blog

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Boost YOUR presentation skills today!

simple steps for presentation success

Got the jitters?  Boost YOUR presentation skills! Join us and learn how to master the art of presenting to any group, large or small.  This session will be chock-full of tips and tactics. Don’t miss out! BREAKFAST SEMINAR: Friday, May 2  8:30 am-Noon in Orange County, CA. REGISTER NOW: And get a copy of the …

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Who do You Trust? Go for Transparency

key in lock puzzle

I was lucky. Early on in my career I worked for a manager whose first task everyday was to get out of her office.  No doubt she had piles of paperwork, as we all do. But she made it her mission to go through different departments, chatting with employees, from housekeeping to the front door …

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3 Ways to Power Up Your Pitch

Take 2 and movie curtain

Is your presentation “pretty good” ? Do you want to retool it and make power up your pitch  but don’t know how?  Check out our article for 3 solid tips. When the spotlight is on you, you’ll see the difference! If you’d like more detail and a chance to learn tactics to boost YOUR presentation …

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What’s Coming UP? Great Reasons to Mark Your Calendars!


Planning your year? Check out when we will be in your area! May 2, Orange County: Say it With Success: Foolproof Ways to Improve YOUR Presentation Skills April 28, Dallas: Leasing May 13, Orlando: Building Effective Relationships: Earning Trust & Respect May 29, Orange County: Millenials: Bridging the Gap June 19, Relationship Building (webinar)   …

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Where did all the customer service go?

dog sleeping

So, where did all the customer service go? I’m afraid it’s all gone to the dogs, as the saying goes. Superior, delightful, attentive customer service, that is.  Just yesterday, I had an outstandingly difficult customer experience with a major worldwide hotel chain.  Routinely confirming my hotel reservation in advance, I discovered that my name  had …

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