Shannon's Blog

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6 Succession Planning Strategies to Use Now!

Diverse business group

 60 minutes is all you need to come up with some great ideas for your company’s succession planning!   Try a brainstorming session! This is a good way to facilitate meaningful, strategic discussion with your group on a sometimes-tough topic. Typically, I’ll recommend a longer SWOT (strengths, weaknesses, opportunities, threats) session, but this is good …

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Ron Johnson and the Three Ds

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Mercifully, it isn’t a singing group. Ron Johnson’s departure as J.C. Penney’s CEO does bring one thing to mind: if you can’t connect to your customers, not much else matters.   Did he make changes? Yes. Was he quick? Absolutely. Did Penney’s customers sail along with the changes? Definitely not.  This turn of events makes me …

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7 Things Leaders MUST Have

Diverse business group

I admit it: I’m addicted to leadership. One of my favorite, unofficial leadership “mentors” is Jack Welch. Here’s my take on the 7 things Welch says are most important for today’s leaders.

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Getting to Yes

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Warning: this could be you. I contacted my phone provider the other day, trying to resolve an issue which involved both product delivery and billing. What should have been a short call lasted for…wait for it: One. Hour.  I don’t know about you, but after conversing with 5 (count ‘em, five!) people and exercising considerable …

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Lessons from the Road: 3 Ways to Make the Most of It

Like many of us, I´ve logged a fair amount of travel time this year. No matter whether you´re on an airplane on the way to a client visit or in your car on the way to a property, you might as well make the most of it. I admit that for me, almost anything is …

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