Have you been on a conference call lately? If you have, you´ve probably noticed that it can be challenging to keep everyone´s attention on the topic at hand. If you´re like me you´re busy multi-tasking: listening to the call, sorting out a to-do list, even throwing in a few texts. In fact, experts say the …Continue Reading »
Having recently worked with Shannon on a complex survey project, I was thoroughly impressed with her ability to scope out the project, execute and deliver a superior product. Her professionalism and extensive network helped us to even expand the scope of the project to collect and interpret some truly meaningful data. I would definitely look forward to working with Shannon and Alter Consulting Group again.
Sperry Van Ness International Corporation
Your presentation of “What’s Backstage Counts” was relevant and timely to the challenges faced by multifamily property managers on a daily basis. Not only was the information well presented, but the knowledge gleaned from your pre-session survey helped bring the message home about the importance of preparation to a successful management and leasing effort. It was evident from the response of the attendees that they not only enjoyed the content of your presentation but the enthusiastic manner in which it was delivered. We appreciate the great work you did for us.
The Towbes Group, Inc.
Santa Barbara, CA
“OUTSTANDING customer service program ! Not only have you shared with us some of the best practices in customer service, but you’ve led by example with your exceptional efforts to provide great value and personal attention to our whole team. Thank you for caring so much about us!
United Paving Co.
“Alter Consulting Group came to my rescue when I needed help with a management proposal with a fast turnaround. Shannon put herself at my disposal, even though she was travelling, and worked with me over a weekend so that I could submit the proposal on time. Because of her painstaking attention to detail and her ability to communicate not just the type of content required, but the best style and tone to set, was an education in itself. Shannon is a real pro, in every sense of the word.”
Reliable Property Management
San Jose, California
“Shannon, thank you for sharing your valuable expertise and time with our Mihaylo Leadership Academy students. Your sessions on Dealing with Difficult People and Management Styles will serve the MBA graduate students well as they pursue excellence in their professional careers.
Mihaylo College of Business and Economics