See what our clients are saying.

Shannon recently assumed a very difficult assignment for us and assisted in transitioning a departing property manager while effectively managing all aspects of the retail assets. Shannon’s professionalism, practical problem solving capabilities, punctual performance and espirit de corp with our staff were exceptional. I would highly recommend Shannon as an accomplished and expert consultant.

Shannon not only assisted in the recruiting process but also took the lead and successfully helped to train the new property manager in our company’s policies and procedures. During this assignment, Shannon also coordinated the resolution of several longstanding unresolved CAM REC tenant issues and concluded several lease extension negotiations with existing tenants.

Donald J. Howard- Executive Vice President
Frtiz Duda Company
Newport Beach, CA

“Shannon facilitated a very professional and engaging session on Building Trust with about 115 employees, and feedback from our staff was very positive. They enjoyed her presentation style which was very relaxed and interactive and appreciated the stories from her experience that were relatable and illustrated her teaching points.  From an HR perspective, Shannon listened to our needs and was careful to ensure she was meeting our expectations. She was also very flexible and a pleasure to work with and we’re looking forward to working with Shannon again!”

Mary Beth Hays, SPHR, CMCA®-Human Resource Manager/Customer Care & Administrative Services Manager
RTI/Community Management Associates, Inc., "CMA"
Plano, TX

“What a book!  Shannon’s “Say it With Success”, offers great takeaways for both the novice presenter, and for the seasoned pro.  I’m planning several changes to my next presentation and really appreciate the tips!”

Jay Kacirk, CPM Emeritus, CCAM - Sr. Vice President
Eugene Burger Management Corporation
San Diego, CA

Shannon’s session on exceptional customer service was great  and all of our employees really enjoyed the presentation. I received many compliments after the session and the staff is looking forward to more in-depth training. We are looking forward to our next session!

Debbie Evans, CCAM- COO
PowerStone Property Management
Irvine, California
Having recently worked with Shannon on a complex survey project, I was thoroughly impressed with her ability to scope out the project, execute and deliver a superior product. Her professionalism and extensive network helped us to even expand the scope of the project to collect and interpret some truly meaningful data. I would definitely look forward to working with Shannon and Alter Consulting Group again.
Diane Danielson-COO
Sperry Van Ness International Corporation
Irvine, CA
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